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Who we are & what we do
Green Point Fundraising Services is one of just a handful of companies that specializes in telephone calling campaigns for fundraising. This is significant because we have built our reputation by recognizing the value of the relationships which your existing donor list represents. There’s an affinity that must be nurtured regardless of the pledge’s current willingness – or ability – to contribute. Each touch point is an opportunity to convey a strong impression about the mission of your organization and the critical role that fundraising plays. This requires a combination of soft skills as well as strong and methodical selling technique.
Green Point also realizes how critical it is to build the roster of new committed contributors as it extends the overall value of each annual giving effort. Gently encouraging your members and affiliates to participate in the fundraising effort is an important function. By also seizing the opportunity to underscore the importance and appreciation of their generosity and persuade them to maximize their donation according to their level of comfort, Green Point sets itself apart.
Strong repeat participation is a key benchmark because it serves as a proxy for how well people identify with your cause. We work with you both to achieve maximum participation and to optimize donation totals.
Why us? An overview
Our experience and track record of success pays dividends to our customers. You share in the benefit of our ability to help write scripts and test new ones. We also understand the nuances of your messaging as it relates to generating first-time pledges or showing special appreciation for a longtime donor. While we believe in being prepared and following a structured approach to a conversation, we take pains to ensure that our callers sound sincere and genuine rather than canned. To do this, all our representatives are carefully screened, trained, and monitored.
Full end-to-end campaign management and service delivery
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Planning & Strategic Support
- Creation of a fundraising plan
- Defining strategic implementation methodology
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Personalized Services towards
- Membership renewals
- Fundraising calls for contributions
- All inbound and outbound service call management
- Mail processing
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Marketing & Designing
- All inclusive marketing campaign
- Web designing of your campaign
- Database designing
- Direct mail campaign activity design
- Direct mail campaign implementation
- Print production
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Telecom & Web Support
- Procuring a campaign specific exclusive telephone connection
- Choose your Caller ID display – Text displays on donor phones
- Web management of responses
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Reports & Analytical Support
- Customized market research
- Subject specific or topical analytical reports
- Response reporting : Summarized & Detailed
- Script optimization: writing and testing
Our technology
While it’s our people who are responsible for the success of each campaign, our infrastructure ensures that the performance of each calling campaign is optimal. Our call center predictive dialer, operating alongside custom software and analytics ensures that call throughput is efficient and that data is effectively collected and available for analysis. Our expertise in database management enhances the value of your most important asset by:
- Tracking response to multiple variables
- Donor characteristic isolation: separating the donor from the non-donor
- Mapping current and major donor trends
- Tailoring messaging to niche clusters
Our policies
Green Point Fundraising Services follows the code of ethics in accordance with the Association Of Fundraising Professionals. We practice strict compliance with all state laws and regulations.
- Low minimum campaign size
- Daily customized reports
- All funds pledged go to your organization.
- Call pricing is fixed rate guaranteed with no “add-ons”
- We are bonded, insured & registered
- Campaign local numbers are available for the client